Governing the use of Slack's services for users
Overall Score
Risk by Category
Slack's User Terms of Service outline the legal agreement between Slack Technologies LLC and its users for accessing and using the Slack platform. Key areas include account responsibilities, acceptable use, content ownership and licensing, intellectual property rights, payments, termination, disclaimers, indemnification, dispute resolution via arbitration, and governing law (California). Users grant Slack a broad license to host, store, and use user content for service provision. Prohibited activities include illegal use, spam, malware, etc. Slack disclaims warranties and limits liability. The terms incorporate the Master Agreement for organizations and are subject to updates with notice.
Slack receives worldwide, royalty-free license to use, host, store, reproduce user content for service operation.
Disputes resolved via binding arbitration in San Francisco, class action waiver.
Slack can suspend/terminate accounts at discretion for violations.
Detailed prohibitions on illegal, harmful activities promote safe platform.
Users retain ownership of their content despite broad license grant.
Additional protections for EU users via linked DPA.
Spotify collects the following categories of personal data. High Risk categories are used for advertising profiling or involve sensitive personal information.
Email, name, workspace info collected for account management.
Messages, files, interactions logged for service functionality.
IP, browser data for security and performance.
Your data serves the following purposes. Mandatory purposes cannot be disabled without canceling the service. Opt-out available purposes allow some user control.
User content used to provide, maintain, and improve Slack services.
Data used for legal compliance, fraud prevention, and security.
Aggregated data for platform analytics, not individualized.
Spotify shares data with several categories of third parties. Sharing with advertising partners is extensive and represents the primary commercial use of your behavioral data.
Shared with affiliates, vendors for hosting, support under agreements.
Data shared with third-party apps users connect.
Disclosed to authorities as required.
The following rights may be available to you depending on your region. EU/EEA users have the broadest protections under GDPR. Non-EU users have more limited guarantees.
Users can access account settings to manage data export.
Right to request deletion, subject to legal retention.
Options to opt-out of certain features like integrations.
Data is retained for different periods depending on category, and security disclosures vary in depth. The policy highlights the following retention and transparency points.
Retention Periods
Data deleted within 30 days post-account termination, except backups.
Logs retained as required by law, potentially indefinite.
Retained indefinitely for analytics.
Security & Transparency
Data encrypted in transit (TLS) and at rest.
Prompt notification if required by law.
SOC 2 compliant, regular audits.
Source Text
You retain ownership but grant Slack broad rights.
Interpretation
Favors Slack with perpetual license for hosted content.
Source Text
Slack may terminate for any reason with notice.
Interpretation
Limited user recourse.
Source Text
Binding arbitration, no jury trial.
Interpretation
Limits court access.
Source Text
Laws of California.
Interpretation
User-friendly for US but venue in SF.
You retain ownership, but grant Slack a license to use them for providing the service.