Governing the use of Duolingo English Test platform and services
Overall Score
Risk by Category
The Duolingo English Test Terms of Service outline the rules for using the Duolingo English Test platform, including eligibility (must be 18+ or with guardian consent), account creation, test-taking integrity (no cheating, proctoring rules), payment for tests and certificates, intellectual property rights (Duolingo owns test content, user grants license), user conduct, termination rights, limitation of liability, indemnity, arbitration for disputes (no class actions), and governing law (Delaware). It references the Privacy Policy for data handling. Standard consumer terms with emphasis on test integrity and IP protection.
All disputes must be resolved through binding arbitration; no jury trials or class actions allowed.
Users grant Duolingo a worldwide, perpetual license to use test responses and related content.
No liability for indirect damages; liability capped at fees paid.
Explicit guidelines on proctoring, cheating prohibitions, and score validity promote fairness.
Refunds available under specific conditions for test issues.
Designed for remote testing with adaptive technology.
Spotify collects the following categories of personal data. High Risk categories are used for advertising profiling or involve sensitive personal information.
Name, email, payment details for registration.
Responses, webcam/microphone data during test.
IP address, browser data for proctoring.
Your data serves the following purposes. Mandatory purposes cannot be disabled without canceling the service. Opt-out available purposes allow some user control.
Used to generate scores, certificates, and improve the test.
Used for account management and communication.
Video/audio recorded during test for integrity checks; may be reviewed by staff.
Spotify shares data with several categories of third parties. Sharing with advertising partners is extensive and represents the primary commercial use of your behavioral data.
Payment processors, proctoring tech partners.
Shared within Duolingo family of companies.
Scores shared with selected schools upon user consent.
The following rights may be available to you depending on your region. EU/EEA users have the broadest protections under GDPR. Non-EU users have more limited guarantees.
Duolingo can suspend/terminate accounts for violations; users can delete accounts.
Users can access scores; no right to dispute or appeal invalidation.
References privacy policy; scores exportable via certificate.
Data is retained for different periods depending on category, and security disclosures vary in depth. The policy highlights the following retention and transparency points.
Retention Periods
Retained as necessary for score validation and disputes.
Deleted after review unless violation suspected.
Retained indefinitely for analytics.
Security & Transparency
Webcam and screen monitoring to prevent cheating.
References standard security in privacy policy; no specific certifications mentioned.
Source Text
Users grant Duolingo perpetual, irrevocable license to test content.
Interpretation
Broad rights for Duolingo; limits user ownership of responses.
Source Text
Binding arbitration under AAA rules; no class actions.
Interpretation
Favors company by avoiding courts and class suits.
Source Text
Duolingo may terminate for any reason or violation.
Interpretation
One-sided termination rights.
Source Text
Fees non-refundable except as specified.
Interpretation
Standard but limits user recourse.
Yes, you can purchase and take the test again; previous scores remain accessible.